Frequently Asked Questions:
How long has PBA been in business?-PBA first started in 1963 and has grown ever since. This large corporation has a branch office in the capital of each membership state. The corporate headquarters is located at 5454 Cleveland Avenue in Columbus, OH 43231-4021, and has 200+ employees.
Is 24-hour technical support and annual software maintenance available?
-Our regular operating hours are from 8 a.m. to 5 p.m., Monday through Friday. If immediate help is needed, however, there is a contact form provided on our blog where questions and/or concerns can be submitted.
-Our regular operating hours are from 8 a.m. to 5 p.m., Monday through Friday. If immediate help is needed, however, there is a contact form provided on our blog where questions and/or concerns can be submitted.
Is PBA a publicly traded or privately owned company?
-PBA has been a publicly traded company since 1993.
-PBA has been a publicly traded company since 1993.
What is the typical time frame for an average software implementation?
-On a week day, the average software implementation takes between 1-3 hours depending on the software.
-On a week day, the average software implementation takes between 1-3 hours depending on the software.
What can kind of service can be expected should I choose PBA?
-PBA employees can be expected to act competently and deal with customers in a courteous and respectful manner, communicate pleasantly and respectfully with other employees at all times, follow up on orders and questions promptly, provide businesslike replies to inquiries and requests, and perform all duties in an orderly manner. They will take great pride in their work and enjoy doing their very best.
-PBA employees can be expected to act competently and deal with customers in a courteous and respectful manner, communicate pleasantly and respectfully with other employees at all times, follow up on orders and questions promptly, provide businesslike replies to inquiries and requests, and perform all duties in an orderly manner. They will take great pride in their work and enjoy doing their very best.
What is PBA's policy on copying and distributing purchased software?
-Professional Business Associates does not condone the illegal duplication of software. The copyright law is clear. The copyright holder is given certain exclusive rights, including the right to make and distribute copies. Title 17 of the U.S. Code states “it is illegal to make or distribute copies of copyrighted material without authorization” (Section 106). The only exception is the user’s right to make a backup copy for archival purposes (Section 117). The law protects the exclusive rights of the copyright holder and does not give users the right to copy software unless a backup copy is not provided by the manufacturer. Unauthorized duplication of software is a federal crime. Penalties include fines up to and including $250,000, and jail terms of up to five (5) years.
What makes PBA different from other software companies?
-The success of Professional Business Associates depends upon the quality of the relationships between Professional Business Associates, our employees, customers, suppliers and the general public. Our customers’ impression of Professional Business Associates and their interest and willingness to purchase from us is greatly formed by the people who serve them.
-Professional Business Associates does not condone the illegal duplication of software. The copyright law is clear. The copyright holder is given certain exclusive rights, including the right to make and distribute copies. Title 17 of the U.S. Code states “it is illegal to make or distribute copies of copyrighted material without authorization” (Section 106). The only exception is the user’s right to make a backup copy for archival purposes (Section 117). The law protects the exclusive rights of the copyright holder and does not give users the right to copy software unless a backup copy is not provided by the manufacturer. Unauthorized duplication of software is a federal crime. Penalties include fines up to and including $250,000, and jail terms of up to five (5) years.
What makes PBA different from other software companies?
-The success of Professional Business Associates depends upon the quality of the relationships between Professional Business Associates, our employees, customers, suppliers and the general public. Our customers’ impression of Professional Business Associates and their interest and willingness to purchase from us is greatly formed by the people who serve them.
